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Have questions about our services or want to schedule an appointment? We're here to help.
We'd Love to HearFrom You
Whether you have a question about our treatments, need help with booking, or want to provide feedback, our team is ready to assist you.
Frequently AskedQuestions
Find answers to common questions about our treatments, booking process, and policies.
How far in advance should I book an appointment?
We recommend booking at least 1-2 weeks in advance to secure your preferred date and time, especially for popular treatments. For last-minute openings, you can always call us directly.
What happens if I need to cancel my appointment?
We understand plans change. We appreciate at least 24 hours notice for cancellations. For cancellations with less than 24 hours notice, a fee may apply. You can cancel through our online booking system or by calling us directly.
Do you work with all hair types?
Absolutely! Our stylists are experienced in working with all hair types, textures, and lengths. We conduct thorough consultations before each service to understand your hair and create the perfect look for you.
Are walk-ins welcome?
While we always prioritize appointments, we do accept walk-ins if we have availability. For the best service experience and to ensure you can be accommodated, we recommend booking ahead.
Do you offer gift cards?
Yes! Gift cards are available for purchase both in-store and online. They make an excellent gift for any occasion and can be used toward any of our services.
What payment methods do you accept?
We accept cash, all major credit cards, debit cards, and mobile payment options like Apple Pay and Google Pay.